The ask button is dark, and I can’t click it
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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Now it’s workin. Thank you so much!
Yeah, I see your problem but I'm not sure what would have caused it. Have you tried just refreshing the page in your browser? It might just be a browser glitch. Let me know, ok? If you're still having trouble, then do these 3 things to give me access to your account and I'll get in and see what I can find:
1) Click on the character at the upper right corner and then, in the popup, click “Settings”
2) On the left vertical menu, click on “Grant Account Login Access”
3) On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…”
Let me know when you've done them and I'll get in and take a look. Thanks!
Dr Tim