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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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Yeah, I'm afraid that appears to be true. I think you'll need to get a brand new account - the proper kind - so you can finish. You won't have to start all over again. You can start with Lab 3a. And it should be fairly quick for you since you've already done it. And you can skip the steps for adding Sarah Conner and John Conner. And you can skip Steps 141-151 where you compose & send the email. But you need to do the rest because it builds stuff you will use in 3b.
Sorry for the hassle. We try to keep this from happening by embedding warnings not to get the 30-day account in the instructions and on the cover page but sometimes it happens.
checking now...
For Step 36, I can't find the New Rule prompt. Is this because I'm on a free-trial? I've done all the labs with no issues until the very last one.
Ok, glad you got it to work but I did log into your account just now and saw that you got the 30-day free trial account rather than the one that Max provides the link to in Lab 1a. I'm surprised you got everything to work to this point with that account but I'm glad you did. Just note that you have only 3 days left on the trial. But since you're on 3b already, you should be able to finish in time. That's good.
BTW - on the browser issue, I believe it's probably the security settings, rather than the browser itself. Just an FYI. But you got it working so that's all that matters.
Ok, so I've managed to use Internet Explorer and it allowed me to create a poll. I believe this is a browser issue. I'll keep you updated if I run into other issues.
Thanks.
I've done the 3 steps you've instructed me to do. Looking forward to your reply.
Strange! Maybe try logging and out back in again and seeing what happens then.
If that doesn't fix it, do these 3 steps so I can access your account and let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save