Hi,
I am not sure how to create a new password for Riley. Step 18-23 are very unclear as to how I am able to login to salesforce as Riley. Would you be able to give some guidance on what I should reset password to? I already reset my password but it never logged me in as Riley.
Ahh, I now understand. Thank you for your help!
When you reset Riley's pw, SF should send an email to the email address you had listed for her. Open that email and click the link and it will let you reset it to whatever and log you in as her.
Let me know, ok?