So steps 20-22 seem to be working but 23 isn't. When I do the new password to change it, it says "Your Password cannot equal or contain your user name." which I'm doing a new password separate from mine. The link to do a new password works just an issue with getting this password to work.
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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I know it's late there but you want to Zoom right now?