I got 10/20 points for the first checkpoint. I didn't have access to the email that was supposed to be for riley from lab3a, but for lab3a I still got 100%. I cant get past step 32 (checkpoint 1) in lab3b with 100% points because of this. What should I do and how do I restart lab3b. Or what would my next step be?
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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No, restarting isn't good. Just do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Then I will need your Salesforce Org ID so I can find your account:
Click the little gear at the top right and then select Setup.
On the lefthand menu go to Company Settings and under that, click Company Information.
In the middle panel, look down in the right column for your Salesforce.com Organization ID and copy/paste that long string of numbers & letters and email it to me at tim.hill@themaxlabsproject.com