Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
I'm having trouble with trying to get the other two emails containig Sarah and John I was only able to get Kyle's. I use my personal gmail and I have checked the spam folder multiple times. I also did some ealier steps multiple times but it still is not working. What do I need to fix.
Thanks I meant Kyle I forgot his name. I figured out what to do messed up the email part as you mentioned. Thank you so much for the help!