Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
I think there are some issues with the email subject, I am receiving emails with the same subject "New Distant Investment Lead!" and no last name. But the grader app said the lead was not created correctly and I deleted and created it again, but got the same issue. I wonder if it's because maybe I messed up the email template.
Ok, do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok? 1. Log in and click on the character icon (upper right) and click My Settings 2. On the left, under My Personal Information, click Grant Account Login Access below that 3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save