Hello,
Currently I am almost finished with Lab 3a and I am not sure if it is my computer or not but when I try to create a new email template for Riley to add the ones that say "distant lead" and "Bay Area Lead", its not letting me edit them the proper way so that I can change the subject name. It does not allow me to go back and change the template unique or subject name unless I create a whole new clone. Help plz?
Wait, somehow you got into the old Classic interface! You see up in the upper right where it says "Switch to Lightning Experience"? Click that. That puts you back in the newer Lightning interface that matches what the labs show. You must have accidentally clicked on the "Switch to Salesforce Classic" under the character icon popup or something.
Once you're in the Lightning interface, start with Step 30 and you should be fine.