top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
After following the steps, the name still did not show up for lab 3a screenshots.
The name is .....
After following the steps, the name still did not show up for lab 3a screenshots.
The name is .....
9 answers17 replies
Like
26 Comments
bottom of page
Add the leads again. like I said, by repeating those steps, and you’ll get new emails that will be correct now that I’ve fixed your mistakes.
But i had problems in 3a, where the first name does not show. Did that show up ?
Ok, I corrected the errors you had made in your templates and your lead assignment rule. Now redo Steps 102-127 to generate the new correct emails.
Computers are very picky so you have to get everything right for things to work. Be sure to follow all the steps exactly on 3b to avoid issues again, ok?
Okay, all set. You can access it now.
Ok, do these steps so I can access your account and find the mistake for you:
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
That did not work, is there another way ??
Just the same way you did it before. Try searching the instructions PDF for “template” and go from there.
Hello, so we should not start over? How can i find the template to edit it ?
Well I suspect, when you were creating the template, you tried typing the field data placeholder rather than copying and pasting like the instructions say and you made a slight error typing the last name placeholder. Go back to the template and edit it. Make certain every single character is the same as shown. Then add the lead again and you’ll get another email that should be correct.