On step 6 there is a file to download, in order to download the file I needed to open the link. I downloaded the file and continued onto step 16 where I had a lot of missing information. It would not let me continue without filling this information out. I am not sure what to do
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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I contacted you on email, just making sure you are seeing this. So sorry for this inconvenience, this is a very important assignment for my grade.
of course, thank you!
I am emailing that to you now.
Should I do the following 3 steps?
I have done the first 3 steps!
That indicates that maybe your Pitch IDs were not P-000 thru P-009 (plus P-012) as they were supposed to be coming into 2b. Is that the case? The incoming Meeting records need to match up with the corresponding Pitch records by matching the Pitch IDs. If any don't find their match, they fail to import.
I can take a look if you want and then recommend how to proceed. Do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Also I will need your Salesforce Org ID so I can find your account:
Click the little gear at the top right and then select Setup.
On the lefthand menu go to Company Settings and under that, click Company Information.
In the middle panel, look down in the right column for your Salesforce.com Organization ID and copy/paste that long string of numbers & letters and email it to me at tim.hill@themaxlabsproject.com