Hello, I have completed every step correctly, however, I cannot find the 'contact name' field. Any suggestions on how to fix this?
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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Ok, glad it worked out!
Ohh I got it to work now. I don't know why because I didn't zoom out or do anything differently. But thank you for the help :)
Done!
Josephine, yes, if you do those 3 steps from before, I can access your account and check for you:
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save