I don’t why, it doesn’t show up
top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
7 Comments
bottom of page
Ok, I checked your account and for some reason, your Pitch records' ID numbers were not set the normal way. I think you had trouble importing them back in Lab 1b. But it is ok now. I fixed Anu Aggarwal's meeting to go to her correct Pitch which was Smart Technology Investment Partners and that is in Mountain View so now your listview looks correct.
Well probably the one for Anu Aggarwal is connected to the wrong Pitch - one that is not in Mountain View. She's supposed to go with Smart Technology Investment Partners. Maybe you can change the Pitch ID for Anu's Meeting record to the one for Smart Technology Investment Partners and then it will work.
But if not, then do these steps so I can access your account and fix it for you:
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Then I will need your Salesforce Org ID so I can find your account:
Click the little gear at the top right and then select Setup.
On the lefthand menu go to Company Settings and under that, click Company Information.
In the middle panel, look down in the left column for Salesforce.com Organization ID and copy/paste that long string of numbers & letters and post it to me.
step 143 NEED HELP! why it just show 0001
So when you created the new Meeting Attendance record in Steps 129-136, you probably attached it to Meeting Mtg-08 which is supposed to be the Meeting record with the 9/30/19 meeting and that meeting is supposed to be for Pitch P-004 which is Smart Technology Investment Partners and their address is in Mountain View. But since your Pitch IDs and/or Meeting IDs got confused you probably don't have Meeting Mtg-08 connected to Pitch P-004. Got into your Meetings tab and look at all your records and see which one connects to P-004. Then whatever that is, go back to your Meeting Attendances record you created for Anu Aggarwal's meeting, and make that the Mtg ID, instead of Mtg-08. Then it should at least show Anu Aggarwal at Step 143.
There is a similar problem for Julia Chavez. She is supposed to be connected to Spray & Pray and their address has "Mountain View" but since she is not showing up after 143, then her Meeting Attendance record is also probably connected to Mtg-01 but that Meeting record is probably not connected to the Spray & Pray pitch record. You need to edit her Meeting Attendance record also and connect to whatever meeting ID you have for the meeting with Spray & Pray.