Hello I went to grade my Salesforce 2b, but I got this error message. I double checked step 49 and I believe I did it correctly, so I am not sure how to fix this error and grade the lab. I appreciate any help to fix this issue, thank you!
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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I can't believe I missed that! But ok, thank you for the help.
I just granted access!
Sorry, yeah, that looks like an error in the grader that we need to investigate & fix. Can you please do these 3 steps so we can access your account and find the issue?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Please let us know once you've done them and we'll get in and get it resolved ASAP.
Thanks!