Thanks! done!

@jiaqi Hou Ok, I found the issue. For some reason, you had deleted your first Pitch record, P-000, last week while working on 2a. So the Meeting record that goes with that Pitch record couldn't find it and failed to import.

I restored P-000 so now the import will work but here's what you need to do to finish 2b without getting tripped up. Delete all the Meeting records you've imported, but NOT the three you added in 2a. So delete Mtg-04 thru Mtg-21. (Unfortunately, you have to delete them one at a time.) Just go to your Meetings tab, change "Recently Viewed" to "All" so you can see the whole list and for each of those, click the little down-arrow on the right, select Delete and then, in the popup, confirm that.

Then redo the import and all 10 records will succeed and be in the correct order but their IDs will be 22 thru 31. That's ok but you need to remember, in the instructions, when it says a Meeting ID, it will be 18 higher for you. For example, if it says something about Mtg-07, then for you, it will be Mtg-25, etc. There are only a couple such references so not too bad. Just remember to add 18 to what it says and you'll be fine, ok?

So that indicates that you put in the FirstName placeholder twice in a row, instead of FirstName and LastName as shown in the screencap below Step 60. Here's what that shows:

See in the body, where it shows {!Lead.LastName} AFTER {!Lead.FirstName}? You must have put {!Lead.FirstName} twice.

Now just go back to edit, fix & save that template (and maybe the other two you made in case they have the same problem) and then delete the three lead records you added earlier and re-add them again.

So go to Setup and do Steps 31 and 32 so you can see three templates and click on them to edit, fix & save.

Then go to App Luancher > Marketing > Leads tab and delete Sarah, John and Kyle.

Then redo Steps 103-127 to add John, Sarah and Kyle again and the emails should come correctly now.

@Dr. Tim, Max Labs Director I didnt put the first name twice. but I will redo the steps

@hanan Muh Just checking - how did that go? Is it working now? If not, let me know and we can go from there, ok?

i did the three steps you asked above from previous help

Ok I’ll take a look shortly and get back to you.

Ok so for some reason, you deleted some of your imported Pitch records back on 11/1 and 11/7. So you don't have all your Pitch records. When you import the Meeting records, each one has to find it's matching Pitch record to be allowed in. The Meeting records that couldn't find their matching Pitch record didn't get imported. Only the other Meeting records - the ones that COULD find their matching Pitch records - were successfully imported. Then you tried importing them again so you have two of the incomplete sets of Meeting records now, in addition to the 3 you added from Lab 2a.

Here's what I recommend you do. First delete the Meeting records you imported, so Mtg-05 thru Mtg-16. You have to delete them one-by-one, unfortunately but it's not too bad.

Now I restored those 4 deleted Pitch records for you, so now you have the complete set and you can import the Meeting record set now properly so go ahead and try again (after you have deleted 5-16). But now your new Meeting records will be numbered 17-26. Normally they would be numbered 4-13 and the instructions are written to refer to them that way. So when you read the instructions and you see it says something about Mtg-07, you will need to remember that, for you, that means Mtg-20. In other words, just add 13 to any Mtg reference you see in the instructions and that will be the right Mtg ID for your account. Everything else should work fine.

Let me know, ok?

Sure, no worries. I'm glad I could help. I appreciate your determination! :)

I don't understand your question.

Do Steps 20-29. Then skip to Step 41.

Do NOT do Steps 30-40.

Keep going from 41 on.

But then when you get to Step 131, use Mtg-06, NOT Mgt-08.

Then keep going and finish.

Ok I have fixed it so you can complete Lab 2b. You don't need to import the rest of the Meeting records. It will still work.

Just do Steps 21-29. Then SKIP Steps 30-40. Then start again with Step 41 and continue. BUT when you get to Step 131, it will say "Mtg-08" but for you it will be Mtg-06, ok? The rest should be ok. It should work.

NP. Happy to help.

It looks like you had problems back in Lab 1b when you were importing the Pitch records. The grader reported this error:

IMPORTANT! - Your Pitch object does NOT contain the correct 10 data records with IDs ranging from P-000 to P-009 (Steps 20-36). EVEN IF YOU ARE OK WITH YOUR LAB 1B SCORE, YOU SHOULD FIX THIS BEFORE GOING ON TO LAB 2A TO AVOID BIG PROBLEMS

So in 2b, when you import Meeting records, each one has to find it's matching Pitch record but you have many missing Pitch records so those Meeting records could not import and they failed.

So to make 2b work, you really need the right Pitch records first and then you can import the Meeting records properly.

I'm trying to fix it now so don't do anything yourself yet. Wait until I tell you, ok?

Ok I'll check now and get right back to you.

hello，I have operated as required.

@Yilia Yu Ok thanks, but, sorry I can't find any account with the name Yilia Yu. Did you use a different name for your Salesforce account?