I am on step 15 of Lab 2b. When I import the CVS file it tells me I need to map the fields. I've tried to go back to Lab 2a and fix my mapping problem but I am unable to. Any help?
top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
​
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
​
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
9 Comments
bottom of page
Ok, have you looked at the Help FAQ? It does cover that problem.
If you did already and it's still not working then do these 3 steps so I can access. your account and take a look. Let me know when you're done:
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save