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MaxzPlace
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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Yeah, unfortunately, only Salesforce itself has control over your login & pw and they don't really support these accounts much since they're free, so if you can't remember your pw, you may have to get a brand new account but you don't have to start completely over. If you tell me where you're wanting to start, I can give you short cuts to catch up fairly quickly with the new account.
Go get your new account with the instructions & link from Lab 1a and then email me at tim.hill@themaxlabsproject.com and tell me where you should be at and I'll tell you how to get there as quickly as possible and without paying again.