The only way for me to download the data is to open it first. So every time I try and import data I can't because the data is messed up. How do I keep this from happening?
top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
​
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
​
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
bottom of page
Alternatively, look down on this page for help from MicroSoft about how to set Excel setting to keep it from opening files automatically on download:
Try emailing me at tim.hill@themaxlabsproject.com and I'll reply with the file as an attachment. Maybe you can then save it without opening it.