I have forgotten the password I used for my account and can't recover it. My username is gmcclung@uark.edu
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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That's something only Salesforce itself can do for you, unfortunately, but if you're having trouble logging in, it might just be that you're not using the special login URL (link) they gave you in the verification email they sent you when you first got your account. Go back and find that email and use that link they gave you with the username that is in that email too. Then see if the pw you think you set will work. Hopefully it will. If not, let me know.
Depending on which labs you still need to complete, you can maybe get a brand new account and not have to repeat too much work to continue. Let me know.