Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
I am told when I run the Max Grader that:
I have clicked the "click here to see how"... Went through each meeting ID looking for errors, misspelling, spaces, etc, there are NONE, I looked 2x. Why does it tell me that it can't find it? All the meetings are there.
Sincere thanks!