Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
Hi Dr. Tim,
I would like to verify I have completed Lab 2a step 17 correctly. My screenshot is not the same as the instructor's sample provided where it says "Review the errors on this page." Instead, I have a message stating "We hit a snag" and it is at the bottom of the screen. I have provided both mine and my instructor's screenshots for reference.
Thank you!
Really appreciate your help!