Last week, I received a grade of 100 on Lab2a with no issues. Now that I am working on Lab 2b, I am receiving many errors, which led me to uninstall the grader app because it was not the most updated version.

The first error in lab 2b referenced an error that occurred in lab 2a, which I found odd, seeing that I got 100. After revisiting the 2a lab, I noticed that my certificate had been erased, and there are now errors that were not there before.


After attempting to fix them with no resolution, I am reaching out for additional assistance. The new errors referenced from my 2a lab are listed above, and I am stuck at #84 on the checklist because the Enthusiasm field is not showing up under the available field column for me to add to the other items in the selected fields column. I followed the instructions under the FAQ and made the field visible, but it's still not showing.

Enthusiasm is nowhere to be found....


Lastly, there are two Meeting options under Object Manager and I am unsure as to why. Please help!

Well, I'm confused how you thought the grader was not the most current version. It hasn't been updated in a year or so. So if you installed it this year it was the current version - same as what you reinstalled. But when you uninstalled it and reinstalled it, you wiped out the certificate you had before for 2a and then graded it again. But now, you had changed stuff from 2a by doing steps in 2b where you delete fields, etc. so that's why your score on 2a wasn't 100 anymore. It's why we emphasize you grade each lab before moving on to the next one.
Anyway, I can help you get back your 2a cert and figure out the problems with 2a. Please, do these 3 steps so I can access your account and I'll get it sorted out for you. Let me know when you've done them, ok?
1. Log in and click on the round character icon (upper right corner) and click Settings
2. On the left, under My Personal Information, click Grant Account Login Access below that
3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save