

Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
Did you do the steps given when you click on "click here to see how" in the error message? If so, did you copy/paste that one line of code again (the one for Lab 3a - they are each different) and rerun the scoring routine AND refresh the page?
If you're sure you did all that and it's still not working, then do these 3 steps so I can access your account and take a look. Let me know when you've done them, ok?
Log in and click on the round character icon (upper right corner) and click Settings
On the left, under My Personal Information, click Grant Account Login Access below that
• 3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save