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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.

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Throw Away

Oct 01

Edited: Oct 01

Step 140

in Lab 1b

Hi, for Step 140 I followed the instructions for how to fix it which is in How to Add Missing Column to Report "Total Expected Value of Pitches So Far" But even after I managed to fix the error on Salesforce, when I regraded lab1b on Max Labs, it still did not change the grade even though I followed the instructions. The "Expected Value" column is in the "Total Expected Pitches So Far" which is at the very bottom of the report but Max Labs is not recognizing it. How can I resolve this? Thank you for your assistance.

7 comments

7 Comments

Throw Away

Oct 01

Thank you so much for your time and effort!

Dr. Tim, Max Labs Director

Oct 01

Replying to

Sure, of course! Np. Happy to help. :)

Throw Away

Oct 01

I have emailed you my Salesforce.com Organization ID

Dr. Tim, Max Labs Director

Oct 01

Replying to

Fixed. You have 100% now.

Dr. Tim, Max Labs Director

Oct 01

When you fix something, you then need to re-run the scoring routine to score your new work. So that means you need to open the Developer Console again and copy/paste that one line of code and execute it AND then refresh the page to see the new scores. Did you do both of those things and still not see any change in the score?

Throw Away

Oct 01

Replying to

Yes I have re-run the scoring routine with the changes and refreshed the page and nothing has changed.

Dr. Tim, Max Labs Director

Oct 01

Replying to

Ok, well if your report still looks like the one you screencapped above, then you need to just clear it and redo the steps to make it so it doesn't have all those columns.

Do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?

Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save

Since you're not using your name to post, then I will need your Salesforce Org ID so I can find your account:

Click the little gear at the top right and then select Setup.
On the lefthand menu go to Company Settings and under that, click Company Information.
In the middle panel, look down in the right column for your Salesforce.com Organization ID and copy/paste that long string of numbers & letters and email it to me at tim.hill@themaxlabsproject.com

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Help Forum

Step 140