I can not get my Max Lab grader to down load and every time I retry a screen pops up saying, "The package can't be installed. There are problems that prevent this package from being installed."
top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
​
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
​
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
bottom of page
Well, it would help if I could see the screencap of what you're seeing but my guess is that you may have gone to the Salesforce homepage and gotten the 30-day free trial account instead of following the link that Max gives you in Lab 1a (page 2). If so, that account won't work. You'll need to get a new one, using Max's instructions, for the rest of the labs. I can grade your 1a manually if you email me your username and pw to tim.hill@themaxlabsproject.com and then send me the verification code they send you when I try to log in (probably tomorrow).