Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
When I go to the pitch tab I get a pop up that says "You don't have access to this record. Ask your administrator for help or to request access."
I tried just exiting that box but the "Import" button that I am supposed to go to next is nowhere to be found.
Sounds like a browser glitch. Try closing and reopening.