For step 61 I am not able to chose the "Type" field as an option, even though it is part of my visible fields section. I was wondering if someone could help me figure out why I am getting this error that would be great. Below I have attached a screenshot of the error I am getting.
Sure, np!
K.. Thanks again!
Oh, I think I know what you mean now. There's a glitch in Salesforce that it can't scroll the whole list if it goes too far off the bottom of your screen. Just use Command-minus (macs) or Control-minus (PC's) to zoom out your browser window so your laptop can display more. Then you'll be able to scroll down.
Let me know, ok?
Thanks for ur help! I will try again soon with Suhasni (assistant). If we have the same issue, we will let u know about it..
When we followed the step to Add filter at the bottom of the filters Panel on the far right..... We scrolled down all the way many times and didn’t get the option for Type!
No that is not the issue. Even the lab assistant had same problem in step 61..
Ok so I logged into your account and followed the steps and saw Type is there with no problem. Not sure why you're not seeing it. Are you not clicking on Address to pull down the menu and then scrolling to the bottom of all the fields to find Type at the very bottom (alphabetical order)?
Here's a screencap exactly like the one you sent but with Type showing as an option at the bottom. You can see I'm logged into your account and just pulled the menu down and there was Type:
I'll also need your name so I can find the right account for you.
Ok, so I'm not sure how that's happening. Please do the following three steps so I can access your account and see what the problem is, ok?
1) Click on the character at the upper right corner and then, in the popup, click “Settings”
2) On the left vertical menu, click on “Grant Account Login Access”
3) On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…”
Let me know when you've done them and I'll take a look and let you know.
Thanks!
Hi.... The type is not available at all In the drop down list! That is the main problem
Hi there,
Apologies for the delayed response. I hope you were able to figure it out!
If not, let's figure this out. Just so I understand, in the Field Drop-Down, you're able to see Type in the drop-down menu, but aren't able to select it? Or is it not showing up in the Drop Down Menu? It's hard for me to tell from the screenshot.