Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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When upload the csv file. Everything works in place but for some reason I get duplicates of certain entrys. Anywas to fix this. Theres supposed to be 10 files but I get 36 files. When i try to delete them all it starts as fresh and i keep getting more duplicates. ANY HELP?
Yeah, something's super-messed up there.
Ok, do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save