Okay thank you so much! I will try to follow what you said

Ok, good. Just take your time and never skip a step and go carefully and you will be fine.

But please let me know who your instructor is and what school you are at so I can check if they want to start using the grader app someday, ok? Thanks!

Hello! Thank you so much for your help. I made it work. I wanted to ask, in the beginning you said I could get a refund for the extra purchase I made. Is that possible?

Ok, maybe your instructor doesn't want to use the grader. Maybe they taught a course with these labs before we added the grader app was created and they like to continue with screenshots of your work. Ok that's fine. What is their name so I can check with them?

If you are not worried about using the grader, then just do this:

Steps 1-4 of 1b (This deleted your old Pitch object.)

Then begin again with Step 21 of 1b and continue from there, ok?

You will be repeating some of your 1b steps that you did earlier but that is necessary due to skipping Steps 1-4 earlier. You have to import the data and make the reports with the new Pitch object, not the old one, or it won't work as you saw.

Ok, so super-important to read and follow all the instructions, including the cover page which tells you how to get your points. It explains the grader and has a link for info and the installation. The grader is an app you install into your account and then each time you finish a lab you run the grader app and it grades your work and produces a grade certificate that you submit to your instructor for recording.

Did your instructor not tell you anything about this?

Anyway it's good you have different usernames for the two accounts. Then you won't get them confused. Always use this same account from now on.

Now read the cover page and install the grader following those instructions and grade Lab 1a so it shows your grade certificate. Then follow the steps 1-4 of Lab 1b to delete your 1a Pitch object. Then you will import the data into your new Pitch object and go from there, ok?

You did all the 1b work on your 1a Pitch object. After you grade your 1a work, you'll need to delete the old Pitch object which is Steps 1-4 of 1b. Then skip ahead a few steps because you already installed Max's Pitch Package. But you will need to start the steps again where you import the data. Start again with Step 21 and go from there to the end. Then your report will show data when you make it.

I see now. For some reason, you skipped Steps 1-4 of 1b where you were supposed to delete the Pitch object you made in Lab 1a. That is so that you won't get it confused with the new Pitch object that gets put in when you install Max's Pitch Package. But you have both now and you did get them confused and you imported into the old one but your report is correctly drawing on the new one. Do you know why you skipped the first 4 steps? Computers are super-picky. YOu have to do each and every step exactly correctly to make it work and prevent time-consuming problems later.

My meeting is starting now. I can help you more later.

Ok, so I'm out of my meeting now. I was going to delete your old Pitch object for you. That's what needs to happen. But I see you didn't install the grader yet and grade 1a. It's super-important that you grade each lab before going on to the next one because what you do later will change what you did before and the grader won't be able to see the original work you did before.

Did you grade 1a already in the other account? If not, we need to get install the grader in this account now and grade 1a before deleting the old Pitch object.

BTW - didn't you get an import error that some fields were unmapped when you imported the data into the old Pitch object? Let me know, ok? Because it helps me figure out what we need to do. Thanks!

I can't install the grader for you. You'll need to do that. You might have trouble if both your accounts have the same username but give it a try and let me know, ok? Go ahead and install it now and grade 1a.