Hello,
I recently finished Lab 1A and am having trouble signing into Max Labs Grader. I am told to re-sign into my account but it keeps saying my login credentials is incorrect. I have tried to reset my password multiple times but I have never received an email to do so. I have waited a few hours and still nothing, I just want to know what I can do in order to install the grader on my computer. Thank you for your time.
With this same information, I am able to log into my SF account but I dont know why I am having trouble getting into the grader
Sometimes, the pw-reset emails get flagged as spam before they even get to your inbox or spam folder. First make sure you are using the browser settings given at the top of the cover sheet. Then try opening a fresh incognito or private window and see if you can just log into your account. If not, and you still don't get the reset emails, you may have to just abandon that SF account and get a new one. (You would need to set a new username because the old one would still be on the old account.)
If you are able to log into SF, then you should be able to install the grader. If not, maybe try another browser.
Let me know, ok?