Hi, I have completed until step 94 of Max Lab 1a. However, When I try step 95, the "select fields of display" button is not clickable and the rest of the buttons are not clickable on the drop down menu as well. So I left my lab there and logged back in 4 days later. Now, when I look at the lab I can't see where I left off and also all my created leads have dissappeared and now there are new leads. What can I do to solve this problem and start Max Lab 1a from where I left off.
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Thank you, that was helpful!
Don't worry about those extra leads. Those are automatically put into every free Salesforce account to help learning. Those are totally different from what you've been creating which are Pitch records - not Leads. You will deal with Lead later on in Labs 3a and 3b.
Whatever Pitch records you created are still there but they are found when you to go the App Launcher and select the Marketing app and click the PItches tab.
Now, as to your original mistake, you failed to select All in Step 93. That is why you couldn't select fields in Step 95. Super-important to follow each step carefully and exactly. Just start over now at Step 92 and you'll be fine.