I moved on to 1b before grading 1a. I do not want to restart 1b. Is there anything I can do?
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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I have the same issue and graded 1b before grading 1a. I'm currently doing the steps that you listed above, is there anyway I could still get credit for 1a?
Jackson Sullivan
Greetings. I have the same issue as well. I completed all the labs (1a - 3b) but I forgot to grade Labs 1a and 1b before moving on. Is there a way for me to get my certificates for those two labs? I have followed the steps above and granted access to The Max Labs Project Support for 1 month.
Bryce de los Reyes
thankyou
I'll access your account and generate the cert for you in your account.
Just did that step. Will you send me the grading certificate? or do I grade it again?
Ok, yeah, I can restore your 1a work and grade it and delete it again if it's been less than 16 days since you started 1b. If so, then do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
If it's been more than 15 days since you started 1b, then you'll have to get another Salesforce account and redo 1a to get a grade, unfortunately. Salesforce totally erases the deleted stuff after 15 days.