Hello, I am having trouble logging into my salesforce account can you help?
top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
​
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
​
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
bottom of page
Well only Salesforce itself has access to your username and pw. Was it working before? Did you forget the pw? There is a pw recovery option but sometimes you won’t get the reset email from SF because it can look like spam and get filtered. If you can’t get back in you can abandon the account and get a brand new one - you’ll have to set a new username for the new one. Just use the same link that Max gave you.