Hi,
I finished the lab 1a and 1b at the same time. I also got 100% for lab 1b, but I forgot to grade for lab 1a before I did lab 1b. That's why I got 0% for the lab 1a. Can you give me the certificate for lab 1a, please.
Thanks,
Linh Tat
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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I’m done for these steps Dr. Hill
Well, if you do these 3 steps, I can access your account and recover your Lab 1a work and grade it for you:
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Let m know when you've done them, ok?