Hi,
I think the TA has messaged you about this but last Tuesday I was having trouble whilst grading my work. However after completing and trying to figure out how to get it graded my work somehow disappeared. The TA mentioned that it might be because I had too many sales force tabs open. Would it be possible to get a completed file of the sales force or to get my work back?
Many thanks,
Conor Dinnage
Thank you so much ill look into it later today
Yeah, so what happened is you got more than one Salesforce accounts, both with the same username, and your work is in one of them but you installed the grader in the other one.
So go look in your email and you should have more than one Welcome email from Salesforce. It's because, when you were getting your account, you clicked Submit multiple times while waiting and you got one account for each click. They all have the same username but each has a different custom domain that shows up in the login link/URL that's in the email. In the email, they say to use that link to log in. Note: The custom domain is unique to that one account is everything AFTER the "https://".
You need to log into each one and figure out which custom domain goes with the account that has your 1a work in it - your Pitch object. Then always use that login link to always log into that same account from now on.
Then you need to install the grader into that same account. When you start the install - it asks for your username & pw. But it also shows a link that says "Use Custom Domain". After you fill in your username and pw, click the Use Custom Domain link and copy/paste just the domain part of that account's login link and then it will install the grader into that same account.
Here's another post where I explain that and provide screencaps that might be helpful:
Let me know, ok?