When I tried to login to the grader app it said username and password wrong and when I changed it, since I was still logged in on a brower and tried again it still showed incorrect
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MaxzPlace
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
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Yeah, so to deal with that, when you're trying to install and it asks you for your username & pw, enter them but then, BEFORE you click Log In, click on Use Custom Domain on the lower right.
That will pop up a place to enter the custom domain for your account. To find the custom domain you can go back to the Welcome email that Salesforce sent you and find the login link they told you to use with that username as shown in this example:
But you only want the DOMAIN, not the whole URL (link) so when you copy it, leave off the "https://" part and copy the rest. You only want the part after the "https://".
Then paste it into that slot on the popup asking for your domain to log in and install and that should work.
Note: Some students accidentally got more than one account with the same username so they got more than one Welcome email. If that's you, you need to make sure you copy/paste the domain of the account you are actually working in and want to install into. You can tell by looking at the address bar of your browser when you're working in your account and examining the domain there--THAT's the domain you want to copy/paste when you're installing:
NOTE ALSO: You will probably need to do the same thing as above when you install Max's Pitch Package near the start of Lab 1b. Follow the same instructions and it will work too.