I've done all the steps, including downloading the app and completing everything required, but I still can't see my score.
I don’t understand why this lab seems to be giving me such a hard time.
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
Oh, np, Marwa! Great to hear you got it working. I know it takes some time to get used to this environment.
Hope it’s all good from here. :)